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1. Identification and conversion of customer requirements

The new product research and development team completes the product preliminary planning, converts the customer's requirements into the operable requirements and measures within the company according to the review results of the company's production process, organizes the training of the execution department, and follows up the implementation effect to meet the customer's needs.


2. Supplier management

SQE is responsible for the systematic management of suppliers, the provision of smooth information exchange mechanism, the creation and design of effective assessment mechanism, the continuous tracking and promotion of supplier quality improvement activities, so that the entire supply chain has a sense of common responsibility and mission and share the results of rapid development, in order to achieve the goal of win-win supply and demand.


3. Process quality control

Set up systematic quality management system to standard the wi as the platform, set up perfect training mechanism, the implementation of standard operation and equipment maintenance regularly, strictly control the change management, in order to strengthen the management of product and equipment anomaly, follow up implement traceability management, key process of combing phase control project and monitored to ensure that the quality of the product requirements.


4. Quality control of shipment

Strictly check the shipment quality, use advanced testing equipment, skilled test personnel, in strict accordance with customer standards and IPC standards for the shipment quality inspection and control, sales team and customer service team timely follow up the quality performance of products after shipment, and take quick and effective actions to improve customer quality abnormal feedback.


5. Customer service

Customer-centered, maintain relatively fixed customer service personnel, establish standardized customer service content and customer complaint handling process, strengthen customer service from the management mechanism, improve the service concept from the corporate culture, improve customer satisfaction from the system guarantee, in order to improve the company's reputation and customer trust.


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